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How new tech disrupt the car repair shop service desk

Posted by Kjetil Faye Lund on 07-Nov-2019 11:41:55

The service-related process is crucially important from a customer experience perspective. Should´t all automotive aftermarket players innovate to remove friction?

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Topics: workshops, Porsche, car rental, car workshop, Sixt, Europcar, Rental cars, Ford, VW, Audi, Volvo, Peugeot, BMW, Sixt Car Rental, Hertz, Avis, Budget, Mercedes, Kia, Fiat, Ferrari, Key exchange, Toyota, Hyundau, Hyundai, Volkswagen, Citroen, Seat, digitalization, automotive, age of mobility, connected car, mobility, car, car sales, car service, Tesla, Hyre, new car, Mazda, Nissan, Car repair, Nabobil, Møller, Mitsubishi, Suzuki, Isuzu, MECA, Mekonomen, Bilverksted, HQ Rental, HQ Rental Software, Accept Online Payments, Car Rental Software, Car Rental Automation, Car Rental Self Service, Flexible Payments, Automotive Aftermarket, Electric Vehicles, Daimler, Authorised repairers, Renault, Land Rover, Jaguar, Kwik Fit, ATS Euromaster, Rapid Fit, ATU repair, Bosch Service, Euromaster, ServiRueda, Norauto, point S, Valeo, Leader Service, Autoglass, Q-Service, Klarna

Premiere of the Sharebox Auto: Secure cabinet, payment integrated

Posted by Kjetil Faye Lund on 06-Sep-2019 17:12:49

Sharebox presented its first fully-secured key exchange cabinet to the public Sept 5th with a spectacular premiere held on the Future of Car Industry Conference in Oslo, Norway.

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Topics: Porsche, 911, car rental, car sharing, car workshop, mobile payment, Key management, key management solution, 24/7 customer support, Automate your entire fleet of keys, Sixt, Europcar, Rental cars, Ford, VW, Audi, Volvo, Peugeot, BMW, Sixt Car Rental, IoT, Hertz, Avis, Budget, Car2Go, Mercedes, Kia, Fiat, Ferrari, Airportrental, Key exchange, Toyota, Hyundai, Volkswagen, Citroen, Seat, digitalization, automotive, age of mobility, automotive brands, customer experience, uber, connected car, mobility, car, car sales, car service, Tesla, Hyre, new car, Mazda, Nissan, Car repair, Nabobil, Møller, Mitsubishi, Suzuki, Isuzu, MECA, Mekonomen, Bilverksted

Understanding the car rental customer experience

Posted by Kjetil Faye Lund on 02-Jul-2019 14:36:51

Car rental brands need to refine and digitize the customer experience they provide—otherwise they will not be ready to develop into the mobility providers of tomorrow.

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Topics: airbnb, car rental, car sharing, car workshop, Sixt, Europcar, Rental cars, Sixt Car Rental, IoT, Hertz, Avis, automotive, age of mobility, automotive brands, customer experience, Amazon, uber, ridesharing, connected, connected car, mobility

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