Tag: Digital Workshop

30. January 2024 by Kjetil Faye Lund

The Customer Journey In Focus

Digital conversion and self-service kiosks are being established as the preferred automotive after-sales customer journey to remove the friction that bothers customers.

Migration to Self-Service For Success

Most car dealerships are busy. They have a lot of customers to serve, navigating old-school logistics and staff-intensive procedures. Also, most service visits default to having me contact them by phone, e-mail, or an online request form. Then we ...

How to expand your digital customer service

Expand your digital aftersales services with ideas on how to create a more intelligent customer journey to cater for the full spectrum of customers’ expectations for a ‘successful’ workshop visit experience.

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A blog from Sharebox

Sharebox is a technology platform that brings everything automotive and mobility companies need to deliver a best-in-class customer experience into one place.

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